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Frisco - Preston Ridge, TX

Members-Only Twilight Hour

An Exclusive CloudPass™ Member Perk

As a CloudPass™ member, your child receives access to Twilight Hour — a private, members-only playtime from 6:00–7:00 PM each evening.

Enjoy a full hour of quieter, more intimate play in the clouds—just you, your little one, and the Twilight of a member-only experience.

Members-Only Twilight Hour

An Exclusive CloudPass™ Member Perk

As a CloudPass™ member, your family receives access to Twilight Hour — a private, members-only playtime from 6:00–7:00 PM each evening.

When the public session ends at 6:00 PM, the playspace becomes a quieter, members-only environment where children can explore freely. Imagine the castles, slides, sensory zones, and cloud adventures just for you and your little one. It’s the perfect time to revisit favorite spots without waiting, explore at your child’s pace, and wind down together after a busy day.

Key Details

  • Available daily from 6:00–7:00 PM for CloudPass members already inside the park by 6:00 PM
  • Only active CloudPass members and their immediate family may remain in the park
  • Included with membership — no additional cost. Public guests exit at 6:00 PM; members simply show their membership wristband to stay
  • All standard play and safety rules apply
  • Members show the membership wristband issued at check-in to stay and participate

Twilight Hour is our way of saying thank you for being part of the Cloudbound family — an extra hour in the clouds just for Members.

FAQ

program details

Are grip socks required to play?

Yes. Cloudbound parks sell required CloudSocks™ grip socks as both a safety and cleanliness measure. And you get to keep them after!

Can I reuse my CloudSocks™?

Yes! Bring back your CloudSocks™ to reuse on your next visit as long as they’re clean and in good condition.

Is there an age limit for admittance?

All ages (young and old) are welcome at Cloudbound™ parks as observers, but children entering the playspace for the attractions must be between the ages of 0-6yrs.

Siblings age 7-8yrs are welcome with a younger child to assist as long as they do not disrupt the playspace experience. Siblings age 9+ may observe only.

Can I leave a child unattended at a Cloudbound™ park?

No. Children cannot be left alone without parent or guardian supervision.

Do non-member guests or friends get to participate?

No — Twilight Hour is exclusively for CloudPass members and their immediate family. If you’d like to bring friends, they can join during regular hours (subject to the park’s availability) or you can invite them to become CloudPass members too!

Is there an extra fee for Twilight Hour?

No — it’s completely free and included with your CloudPass membership. No additional charges.

What happens if I arrive after 6:00 PM?

Twilight Hour participation is only available for CloudPass members who were already admitted into, and remained within, the park before 6:00 PM. Once the park closes to the public at 6:00 PM, new arrivals cannot enter and participate.

Will all the staff still be there?

Yes — the park’s team stays on duty to help ensure safety, answer questions, and keep the Twilight going.

Can I book a Moments class or party during Twilight Hour?

Moments classes are not scheduled during Twilight Hour (they run earlier in the day). Private parties and events are separate and not part of this program.

What if my child is overstimulated by the end of the day?

Twilight Hour is often quieter and calmer—perfect for winding down. The quiet cloud room and nursing areas remain available, and the reduced crowd makes it easier for sensitive little ones to enjoy the space.

How do I make sure I don’t miss Twilight Hour?

Simply stay inside past 6:00 PM and be prepared to verify your CloudPass membership. The park will make a gentle announcement at closing time reminding everyone that members are welcome to stay until 7:00 PM.

Is Twilight Hour available every day?

Yes — every day the park is open (including weekends and holidays), from 6:00–7:00 PM.

Q: Who can participate in Twilight Hour?

Only active CloudPass members (any tier) and their immediate household/family members. You must show your membership wristband to stay within the park past 6:00 PM.

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