WELCOME, MEMBER!
You’ve already made the savvy choice to unlock VIP status and endless fun with your CloudPass™ Membership (go you!). So, let us introduce you to the online Member Portal where you can easily:
Reserve Playtime
Upgrade or Manage Your Membership
Update Your Payment Info
…and more!
Let’s Get Started:
- STEP 1: Click the “Member Portal” button to go to the Member Portal.
- STEP 2: Create an account using the phone number or email address you used when signing up for your Membership.
- STEP 3: Click the ticket icon (on mobile) or “My Tickets” (on desktop) to view Memberships associated with your account. Click on each Membership to view details and manage.
- STEP 4: Select “Redeem” to reserve jump time or select “Manage” to upgrade, update payment details or cancel.
